About
About


Film Production House & Post-Production Studio

Refund Policy
Effective Date: January 1, 2025
Powered by FIF Production
At FIF Production, we aim to maintain a fair and transparent process for all aspiring actors submitting their profiles. This Refund Policy outlines the terms under which refunds will or will not be issued.
🔹 1. Profile Submission Fee
All actor profile submissions require a one-time, non-refundable fee of ₹199.
This fee covers:
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Internal review and verification of your profile
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Inclusion in our internal casting database
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Consideration for upcoming roles that match your profile
🔹 2. Non-Refundable Conditions
Refunds will NOT be issued under the following circumstances:
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If you change your mind after submission
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If your profile is not shortlisted or selected
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If you request a refund simply because you were not contacted
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If your submission is incomplete (missing form details, photos, or documents)
🔹 3. Refunds Are Considered Only If:
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Duplicate payments were made (with valid proof)
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A technical error occurred during submission (e.g., payment processed but form did not submit)
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Payment was sent to the wrong account by mistake (with valid transaction proof)
🔹 4. Refund Request Process
If you believe you qualify for a refund:
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Email us at fifproduction.india@gmail.com within 3 days of payment
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Include:
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Your payment receipt
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Full name
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Mobile number
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Reason for refund
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Our team will verify your request and respond within 5–7 working days
🔹 5. Mode of Refund
Approved refunds will be processed using the original method of payment (UPI, Razorpay, or Bank Transfer) and may take up to 7 business days to reflect.
🔹 6. Final Decision
All refund decisions are made at the sole discretion of FIF Production. We reserve the right to approve or deny any request based on the above criteria.
🔹 7. Contact for Refund Issues Only
📧 Email: fifproduction.india@gmail.com
(Please contact us only after submission for support)
Fee Structure
Profile Submission Fee: ₹199 (One-time, non-refundable)
This fee covers:
Processing and screening of your profile
Inclusion in our talent database
Consideration for roles in upcoming projects under FIF Production
Terms & Conditions for Actor Profile Submission
Purpose of Fee: The ₹199 fee is for processing and listing your profile in our internal actor database used by our casting team.
No Guarantee: Submission does not guarantee selection or audition. Shortlisting depends on each project’s casting needs.
Data Usage: Your photos, videos, and contact details are used strictly for casting purposes and are never sold or published publicly.
Refunds: This is a non-refundable fee except in cases of technical issues or duplicate payments (see above).
Contact: For any submission-related queries, email: fifproduction.india@gmail.com
✅ By submitting your profile and making the payment, you agree to the above terms.