Refund Policy

Effective Date: January 1, 2025
Powered by FIF Production

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At FIF Production, we aim to maintain a fair and transparent process for all aspiring actors submitting their profiles. This Refund Policy outlines the terms under which refunds will or will not be issued.

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🔹 1. Profile Submission Fee

All actor profile submissions require a one-time, non-refundable fee of ₹199.
This fee covers:

• Internal review and verification of your profile

• Inclusion in our internal casting database

• Consideration for upcoming roles that match your profile

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🔹 2. Non-Refundable Conditions

Refunds will NOT be issued under the following circumstances:

• If you change your mind after submission

• If your profile is not shortlisted or selected

• If you request a refund simply because you were not contacted

• If your submission is incomplete (missing form details, photos, or documents)

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🔹 3. Refunds Are Considered Only If:

• Duplicate payments were made (with valid proof)

• A technical error occurred during submission (e.g., payment processed but form did not submit)

• Payment was sent to the wrong account by mistake (with valid transaction proof)

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🔹 4. Refund Request Process

If you believe you qualify for a refund:

• Email us at fifproduction.india@gmail.com within 3 days of payment

• Include:

  • Your payment receipt

  • Full name

  • Mobile number

  • Reason for refund

• Our team will verify your request and respond within 5–7 working days

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🔹 5. Mode of Refund

Approved refunds will be processed using the original method of payment (UPI, Razorpay, or Bank Transfer) and may take up to 7 business days to reflect.

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🔹 6. Final Decision

All refund decisions are made at the sole discretion of FIF Production. We reserve the right to approve or deny any request based on the above criteria.

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🔹 7. Contact for Refund Issues Only

📧 Email: fifproduction.india@gmail.com
(Please contact us only after submission for support)

​Fee Structure

• Profile Submission Fee: ₹199 (One-time, non-refundable)

This fee covers:

• Processing and screening of your profile

• Inclusion in our talent database

• Consideration for roles in upcoming projects under FIF Production

Terms & Conditions for Actor Profile Submission

1. Purpose of Fee: The ₹199 fee is for processing and listing your profile in our internal actor database used by our casting team.

2. No Guarantee: Submission does not guarantee selection or audition. Shortlisting depends on each project’s casting needs.

3. Data Usage: Your photos, videos, and contact details are used strictly for casting purposes and are never sold or published publicly.

4. Refunds: This is a non-refundable fee except in cases of technical issues or duplicate payments (see above).

5. Contact: For any submission-related queries, email: fifproduction.india@gmail.com

6. ✅ By submitting your profile and making the payment, you agree to the above terms.